Shipping policy

Last updated: October 10, 2026

Processing and delivery times

Most orders ship within 2–5 business days. Many items ship directly from our distribution partners' regional warehouses, so a single order may arrive in more than one package or on different days. Business days are Monday through Friday, excluding holidays.

Shipping rates

Shipping costs are calculated at checkout based on your items, weight and delivery address. We ship to addresses within the United States.

Large, bulk and freight orders

Pallet, bulk and oversized orders may ship by freight (LTL). Freight deliveries may require someone to receive the shipment, a delivery appointment, or a liftgate. Contact us for a freight quote or to arrange delivery details before ordering.

Local delivery for recurring accounts

Local delivery may be available for recurring business, school and municipal accounts in our New Jersey service area. Call (973) 979-0831 to ask about delivery for your location.

Tracking

You'll receive an email with tracking information when your order ships. If an order has several packages, you may receive more than one tracking email.

Damaged or missing shipments

Please inspect deliveries on arrival. Note any visible damage on the carrier's delivery receipt and contact us within 7 days of delivery at info@shopasg.com or (973) 979-0831. See our Refund Policy for details.

Tax-exempt and purchase order customers

Tax-exempt organizations can submit an exemption certificate, and qualified organizations can apply for Net 30 terms.